This incident has been resolved. Users experiencing issues on iOS, iPadOS and MacOS using Safari are advised to update the application to the latest version.
Posted Jan 17, 2023 - 19:10 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 17, 2023 - 19:01 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 17, 2023 - 18:51 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 17, 2023 - 18:24 UTC
Investigating
We’re currently investigating reports of users not being able to load Field on iOS, iPadOS and MacOS users using Safari.
Posted Jan 17, 2023 - 18:09 UTC
This incident affected: Shape App (app.shape.construction).